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Implementation: The
Key to Effective Marketing
If you don't buy a
ticket, you can't win the lottery. Find
out why the implementation is the most
important stage in your marketing plan.
by By Al Lautenslager

I speak to a lot of groups and
associations on guerrilla marketing
tactics and how they can take your
business to a whole new level. I
sometimes get feedback from individuals
who've attended my workshops but are
still challenged by their marketing.
When I ask what tactics they've tried to
implement that I shared with them, their
reply is often, "Well, I haven't tried
that yet," or "I haven't had time to
implement any of those things." It's no
wonder their marketing efforts are still
a challenge to them.
Wayne Gretzky, the great hockey
superstar, once said "You can't score a
goal if you don't take a shot."
Marketing without implementation is like
trying to score profits without taking
the necessary shots. And implementation
is one of the largest challenges small
businesses and face today.
I can offer suggestions on networking,
PR, direct mail, selling, advertising,
positioning and online marketing, but
unless a small-business owner actually
puts these suggestions to the test,
nothing will happen. I usually suggest
that people do three to five things
related to marketing a day. And studies
have shown that if you do something
every day for three weeks, it becomes a
habit. So doing something related to
marketing every day for three weeks will
become a marketing habit, and a good
marketing habit will solve the
implementation challenge most businesses
face.
Effective marketing implementation
starts with managing your marketing
activities. Measuring and control are
all parts of good management. Using a
simple chart to monitor your initiatives
will increase your implementation
effectiveness. (If you don't have a
chart, you can use your marketing plan
itself as a review mechanism or develop
a marketing management accountability
checklist.)
A simple accountability system can
consist of a spreadsheet with the
following column headers: date, action,
details, cost, person responsible,
target completion date, date completed
and resources required.
The heart of the implementation of a
marketing plan is the execution, the
actual "doing" of the planned marketing
activities. Initiatives don't get
completed by stating them on paper--they
require action, management and follow
up.
Successful marketing implementation
requires:
- Effective and efficient
coordination of activities--who's
doing what and by when
- Deflection of distractions or
objections by focusing on the tasks
at hand and determining where your
time is best spent
- Attention to detail. Guerrillas
love details and thoroughness.
- Staying on top of "who's doing
what. Never assume someone else is
doing something--guerrillas never
assume. It's that simple.
- Elimination of procrastination.
No waiting allowed. If it's good
enough to do later, it's good enough
to do now. There's no time like now
to further your marketing efforts.
- Over-delivery and
under-promising. Delighting your
prospects and customers will turn
your marketing efforts into sales
dollars.
- Doing what you do best and
outsourcing or delegating the rest.
Unless you have more than 24 hours
in a day, you can't do it all and
you certainly can't do it all well.
Accountability is a good marketing
habit. Plans fail because those
responsible for getting things done
aren't held accountable for their
assigned tasks. This includes
one-person, entrepreneurial businesses.
The leader or leaders of the
organization must know who's responsible
for what and must manage those who are
responsible for getting things done.
They monitor the specific
responsibilities for the specific tasks
related to each and every marketing plan
component.
For example, you need to determine who's
in charge of writing press releases and
when they'll be done and issued. Who's
going to update the website, and when
will it be done? Who will be researching
your main competitor and when will each
stage of the research be complete?
Following up and checking completion and
due dates on a regular basis will make
sure you're practicing the habit of
marketing accountability.
The absence of this follow-up--of asking
these questions and holding people
accountable to due dates--will almost
ensure a lack of implementation and lack
of success. And if you're the chief
implementer, you have to hold yourself
accountable to ensure that
implementation gets done. This is tough
sometimes for one- and two-person
businesses because of the distractions,
delivery and daily business routines
that have to be done. But it must be
done if you want your marketing efforts
to be effective.
Remember if you have effective marketing
implementation and your competitor
doesn't, you have a competitive
advantage.
~~~~~~~~~~~~~~~~~~~~~~~~~
Al Lautenslager is the "Guerrilla
Marketing" coach at
Entrepreneur.com and is is an
award-winning marketing and PR
consultant, direct-mail promotion
specialist, principle of marketing
consulting firm Marketing Now, and
president and owner of
The Ink Well, a commercial printing
and mailing company in Wheaton,
Illinois.
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