JM’s newest team member is Carl Jacob, Tech Support Specialist. From over-the-phone troubleshooting to back-end server builds, Carl keep JM’s internal team and JM’s clients’ websites and email running smoothly.

Carl Jacob Working at His Desk

As a Tech Support Specialist, Carl works within a growing department at JM where consistent growth and continuing education on technologies and strategies is necessary to provide the best service possible. Carl loves the challenges and growth available in the department, and works closely with JM’s Server Admin to best servre JM’s customers.

Carl was born and raised in Omaha. Outside of work, Carl enjoys reading, video gaming and PC hardware/upgrading (clearly a great hobby for a tech support specialist).

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