JM’s newest team member is Carl Jacob, Tech Support Specialist. From over-the-phone troubleshooting to back-end server builds, Carl keep JM’s internal team and JM’s clients’ websites and email running smoothly.
As a Tech Support Specialist, Carl works within a growing department at JM where consistent growth and continuing education on technologies and strategies is necessary to provide the best service possible. Carl loves the challenges and growth available in the department, and works closely with JM’s Server Admin to best servre JM’s customers.
Carl was born and raised in Omaha. Outside of work, Carl enjoys reading, video gaming and PC hardware/upgrading (clearly a great hobby for a tech support specialist).
Recently, JM made a huge switch that has proven to benefit our internal communication, as well as that of our email clients. In light of our previous spam filter company discontinuing service, our Omaha tech team decided to make the switch to MX Guard Dog for spam prevention. And boy, are we glad we did!
As our Omaha web design team (as well as our clients) have seen MX Guard Dog protects email accounts from Spam, viruses and Malware, among other things. All offending mail is held in secure quarantine in their network and users can receive a quarantine report containing recently stopped messages, or can view quarantined messages online in real-time.
Our company and web hosting/email hosting clients have seen a huge difference in the quality of emails being delivered to their inbox. MX Guard Dog blocked hundreds of thousands of spam emails with near perfect accuracy and decreased our web hosting server load – since the server never sees or processes these spam emails. On top of the excellent deliverables our clients have received through MX Guard Dog, we have been thankful for the excellent customer service and support provided by this company.
If you’re interested in web hosting or email hosting with JM, give our Omaha web design team a call for more information – and you too can see the great benefits of a quality spam filter.
Stop Spam with MX Guard Dog